Managing people: development, support and motivation

Plymouth CAB: 9th & 15th September 2010 - £110 + VAT (for two days)

Managing people well can make a real difference to an organisation and bring out the best in individuals and teams. Focusing on development, support, motivation and task is an effective way to manage and motivate people to realise their optimum performance and potential.
This two day course has been designed for individuals responsible for line-managing staff and volunteers for the first time and for existing line-mangers who wish to refresh their skills and competencies and want to take a solution-focused approach to managing people.

By the end of the course participants will….

Understand different management styles
Be more aware of own beliefs and attitudes to managing people
Have a clear understanding of the roles and responsibilities of a Line-
manager
Grow in competence and confidence in using good communication and listening skills
Experience the power of a solution-focused approach to managing people
Have a working knowledge of task- and goal-setting methods
Be better able to recognise and deal with poor performance
Experience, through practice conducting a supervision session using the ideas introduced on the course